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Are recruitment policies screening for the best candidates in the public administration? Is there an effective organizational and individual performance management system? Are the best people promoted to the right functions? Is there a collaborative organizational culture? How motivated are civil servants to work hard and deliver?
These and many other questions are key to the productivity of public administrations. Surveys of public administrators are a potentially powerful and empirically rigorous way of finding answers to these questions and identifying actionable reforms.
ľ¹ÏÓ°Ôº conducted such surveys in Romania and Uruguay, which provided clear pictures of both strengths and weaknesses in their existing HRM policies. Both World Bank Teams will present the major findings from these surveys. In turn, the directors of the civil service agencies in Romania and Uruguay will reflect on how the results were used to identify priority reforms, and how such surveys can be embedded in the work of civil service agencies
Other Resources
Policy Note: (Spanish)
Survey (pre-launch): (Spanish)